DMCA Policy

Last updated: 1 October 2026

KonectHosting, a brand operated by Konect Hosting (“KonectHosting”, “we”, “us”, or “our”), is an online service provider under Title II of the Digital Millennium Copyright Act, 17 U.S.C. Section 512 (“DMCA”). We respect the rights of copyright owners and follow the notice and takedown process set out in the DMCA. This Policy explains how copyright owners can report infringing material on our network, and how our customers can respond if their content is removed by mistake.

For Copyright Owners

If your copyrighted work appears on a website or server hosted by KonectHosting without your permission, you can ask us to remove it or disable access to it. To do this, send a complete DMCA notice to our Designated Agent.

What Your DMCA Notice Must Include

Your notice must be in writing and include all of the following:

• Your physical or electronic signature, as the copyright owner or a person authorized to act for them
• A description of the copyrighted work you believe has been infringed. If several works on one website are involved, a representative list is enough
• A description of the infringing material and where it is located, such as the exact URLs, so we can find it
• Your full legal name, mailing address, phone number, and email address
• A statement that you believe in good faith that the use of the material is not authorized by the copyright owner, its agent, or the law
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf

Where to Send Your Notice

Send your DMCA notice to our Designated Agent:

What We Do When We Receive a Notice

We expect everyone using our Services to follow copyright law. When we receive a complete DMCA notice, or otherwise become aware of clear infringement, we act quickly to remove or disable access to the material. We then let the customer responsible for the content know what was removed and why, and send them a copy of the notice.

If the customer believes the material was removed by mistake, they may send us a counter notice, as explained below.

For KonectHosting Customers

Under our Terms of Service, you may only host content you own or have permission to use. If we receive a valid DMCA notice about content on your account, we will remove or disable access to that content. We also understand that mistakes happen, and you have the right to respond and have your content restored if the claim was wrong.

Filing a Counter Notice

If your content was removed and you believe that was a mistake or a misidentification, you can send us a counter notice. It must be in writing and include all of the following:

• Your physical or electronic signature
• A description of the material that was removed and where it appeared before it was removed, such as the URL
• A statement, under penalty of perjury, that you believe in good faith the material was removed because of a mistake or misidentification
• Your full name, address, and phone number
• A statement that you consent to the jurisdiction of the federal district court for the district where your address is located, or if you are outside the United States, any judicial district where KonectHosting may be found
• A statement that you will accept service of legal papers from the person who sent the original DMCA notice, or their agent

Where to Send Your Counter Notice

Send your counter notice to our Designated Agent:

What Happens Next

When we receive a complete counter notice, we will send a copy to the person who filed the original DMCA notice. If they do not tell us within 10 business days that they have filed a court action to stop the infringement, we will restore the material within 10 to 14 business days after we received your counter notice.

Repeat Infringers

We may suspend or permanently cancel the accounts of customers who repeatedly infringe copyrights, in line with the DMCA and our Terms of Service.

Standard Technical Measures

We do not interfere with standard technical measures that copyright owners use to identify or protect their works, where those measures are reasonable.

Incomplete Notices

Notices or counter notices that do not include all the required information may not be acted on. We may handle incomplete notices in whatever way is reasonable for the situation, which may include asking for the missing details.

False or Misleading Claims

Please make sure your notice or counter notice is accurate. Under the DMCA, anyone who knowingly makes a false claim that material is infringing, or that it was removed by mistake, may be liable for damages, including legal costs. Submitting misleading information also cancels any claim made in that notice. If you are unsure whether material infringes your rights, we suggest speaking with a lawyer first.